Coaching
Marshall Goldsmith Stakeholder-Centered Coaching
A highly effective, transparent, and time efficient process that involves the people who are best situated to experience, evaluate and support the measurable growth of the leader being coached. The stakeholder-centered process features consistent feedback and feedforward from the coach’s manager, working peers and direct reports. This allows the leader to develop new skills and behaviors which in turn create lasting positive change.
Concierge On-Demand Coaching
Sometimes leaders need coaching around a particular issue or challenge. These surface at the most inconvenient of times and finding a trusted confidant to walk through the trial at hand in order to consider a variety of options on a timely basis may be extremely difficult. These are the times when leadership can be very lonely.
Jack provides a discussion and coaching opportunity where the leader can express themselves openly and completely without judgment, while also gaining from an outside perspective and years of leadership experience.
What got you here won’t get you there.
— Marshall Goldsmith
Consulting
While there are many factors which may affect the success of a business, there are four which are the most important and at the core of long-term success. All involve planning. Effective evaluations and adjustments to each or all of them can bring lasting improvements.
Culture Building
A great culture drives quality, innovation and profitability. And, at the heart of culture is TRUST. Like any other skill or capability TRUST can be developed or damaged by the specific actions leaders and managers take on a regular basis. Understanding the degree of trust your customers and employees have for your organization and why they feel that way is key for determining the correct next steps to move the culture forward in an improved positive, trust-building fashion.
Financial Stability
Profitability generally ebbs and flows based on ever-changing business factors that affect revenues and expenses. Understanding the key drivers for each, within your organization, is an absolute necessity for ongoing success. Good planning, then, allows efforts to be focused wisely on the right activities to activate and maintain long-term profitability.
Process Improvement
Great processes build efficiency and understanding as well as trust from both customers and employees. Understanding and continually improving the most important processes employed by your organization is key to long-term success.
Measurement
You can’t tell if you’re winning without a scorecard. Knowing the Key Performance Indicators for your organization is vital to understanding where you stand now, what needs to be improved and how to improve it. For most organizations, identifying these factors, then determining a way to consistently measure them and evaluate them will lead to a better understanding of the overall business and the factors most important for improvement.
